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Certexpert provides its customers with top of the line IT products. The product provided by Certexpert is prepared by IT experts who have vast experience and resounding knowledge in the IT field. The IT experts make sure the exam materials are updated on a regular basis with up to date exam material so no customer has to face any inconvenience while preparing for the certification exam. The training material will enable you to exceed in your professional life with minimum time spent on preparation and maximum knowledge gained.
Claiming the Exchange
In order to claim the warranty by Certexpert it is mandatory that all the downloaded products are deleted and all copies destroyed. The Warranty applies only to the products purchased directly from Certexpert and with single-user license. An Examination Score report (PDF) should be submitted to firstname.lastname@example.org to claim the exam exchange, a refund will be provided. It is absolutely RISK FREE!
A Certexpert User can claim a refund if he fails the exam within 15 days of purchase of the product. Contact at email@example.com to claim the refund. The claim for Warranty should be filed in within the 7 days of failure of the exam; otherwise Certexpert reserves the right of final decision.
1. No refund provided on Expired, Retired or Wrong Exam Purchase. No queries for refund will be considered once the product is Downloaded and Installed, if payment is made for wrong exam or an order that is no longer accessible.
2. The product is non-refundable in case of failure in exam within 7 days of purchase of the product. It is highly recommended you spend at least 7 days to prepare for your certification exam using the Certexpert training material to develop a comprehensive understanding.
4. No refund can be asked for if the Candidate's name and Certexpert Account holder name are different.
5. Study Guides, Audio Exams, Preparation Labs and Hard Copies are not covered by Guarantee policy. Guarantee can't be claimed for Value packs, Bundles and products purchased on Special Discount Price.
6. The Final decision of Refund lies solely with Certexpert.com.